Due to higher than anticipated order volume, orders may take an additional 2-3 business days to process. We appreciate your patience and understanding.
Most standard shipments are sent through USPS or FedEx Ground. The exact service depends on the size and weight of your order. Orders may ship from any of our three warehouses located in Santa Barbara, CA, San Diego, CA, or Hong Kong depending on your location and stock availability.
Packages usually reach their destination in 4-5 business days but can occasionally take longer. Orders placed after 10am Pacific Time may require +1 day to process. For example, orders placed after 10am on a Friday may not be processed and shipped until the following Monday. Please note, if your order contains one or more backordered or preordered item(s), all items in your order, including non-backorder/preorder items, may be held so they can ship together.
Most expedited shipments are sent through FedEx. The exact service depends on the size and weight of your order. Orders may ship from any of our three warehouses located in Santa Barbara, CA, San Diego, CA, or Hong Kong depending on your location and stock availability.
Packages usually reach their destination in 2-3 business days but occasionally take longer. Orders placed after 10am Pacific Time may require +1 day to process. For example, orders placed after 10am on a Friday may not be processed and shipped until the following Monday. Please note, if your order contains one or more backordered or preordered item(s), all items in your order, including non-backorder/preorder items, may be held so they can ship together.
USPS is currently experiencing unprecedented package increases and limited employee availability due to the impacts of COVID-19. Please allow for 2-3 days of extended transit time due to these potential delays before reaching out to Support. Learn more
FedEx is currently experiencing potential delays due to record high volumes of e-commerce orders, COVID-19 closures, and weather events. Please allow for 2-3 days of extended transit time due to these potential delays before reaching out to Support. Learn more