Open Box Gear
Open Box Gear
What is It?
What is It?
When we receive returns, we don't just discard them. Instead, we run them through thorough quality control checks, repairing any cosmetic damage and ensuring flawless performance. If they pass these checks, we make them available on our website as “Open Box” at a fraction of the cost.
When we receive returns, we don't just discard them. Instead, we run them through thorough quality control checks, repairing any cosmetic damage and ensuring flawless performance. If they pass these checks, we make them available on our website as “Open Box” at a fraction of the cost.
How's It Work?
How's It Work?
While browsing our website, keep an eye out for the “Buy Open Box” button on select product pages. This button signifies that the item has an Open Box purchase option and displays its discounted price. To add the Open Box item in your cart, just click!
Note: If you click the solid black "Add to Cart" button, you add a brand new, unopened product to your cart
While browsing our website, keep an eye out for the “Buy Open Box” button on select product pages. This button signifies that the item has an Open Box purchase option and displays its discounted price. To add the Open Box item in your cart, just click!
Note: If you click the solid black "Add to Cart" button, you add a brand new, unopened product to your cart
Returns & Warranties
Open Box items come with the same 30-day return window and 2-year warranty as our brand-new products. You can return Open Box gear for a refund or store credit, but exchanges aren’t available due to the limited inventory in our Open Box program.
Returns & Warranties
Open Box items come with the same 30-day return window and 2-year warranty as our brand-new products. You can return Open Box gear for a refund or store credit, but exchanges aren’t available due to the limited inventory in our Open Box program.
FAQ
FAQ
Yes, Open Box items are eligible for return for refund or store credit and are covered under our 2-year warranty. Please note, exchanges are not currently available.
Our Open Box inventory is limited, which makes it difficult to guarantee availability for swaps!
Not yet, but we’re working on it! For now, you can find Open Box items featured on the product pages of their corresponding new items.